As a cybersecurity expert with over a decade of experience in cloud data security, I‘ve seen all kinds of digital threats emerge. But malware designed to infect iPhones and other iOS devices is particularly disturbing and damaging due to all the sensitive information we keep on our phones.
You might think iPhones are immune to malware, but that‘s a dangerous myth. Malware can absolutely make its way onto your iPhone. Once infected, it can wreak havoc by stealing your personal data, spying on you, holding your device ransom, and just generally making your iPhone frustrating to use.
The good news is, with some technical know-how and diligence, you can remove malware from an iPhone if it ever shows up. In this in-depth guide, I‘ll walk you through all the steps and best practices to clean malware off your iPhone and keep it secure going forward.
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How Does Malware Get on an iPhone Anyway?
Before we dive into removal, it helps to understand how malware sneaks its way onto iPhones in the first place.
iPhones do have a closed ecosystem and App Store that make it harder for malware to infect them. But cybercriminals are crafty and persistent. Here are some common infection methods they use:
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Shady app stores – Apps downloaded from third-party app stores outside the official App Store are often infected with malware. It‘s best to avoid these.
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Phishing links – Clicking a link in an email, text message, or website that secretly installs malware in the background. Often these links impersonate trustworthy sources.
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Infected websites – Visiting websites harboring malware that can attack the iPhone‘s browser and OS vulnerabilities. Sticking to well-known sites is safer.
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Malicious iOS profiles – Configuration profiles designed to bypass Apple‘s defenses and give hackers system-level access. Never install profiles from an unknown source.
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Legitimate apps with hidden malware – Some apps in the App Store appear normal but contain malicious executables inside. This bypasses Apple‘s screening.
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Physical access – Having physical access to an iPhone allows malware to be installed through connection to a compromised computer. Keep your phone secure.
As you can see, iPhones have a few weak spots that cybercriminals are getting better at exploiting. Next, let‘s go over the signs of infection.
How to Tell if Your iPhone is Infected with Malware
Malware is insidious – oftentimes you won‘t notice your iPhone is infected right away. The malware will operate silently in the background, doing damage while you use your phone as normal.
But there are a few red flags that may indicate your iPhone has been compromised by malware:
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Reduced battery life – Malware strains your iPhone‘s resources, causing the battery to drain abnormally fast. This is one of the most common signs.
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Sluggish performance – An infected phone will slow down significantly, with lag, freezing, and random crashing.
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Unfamiliar apps – Malware often disguises itself as innocuous apps. Watch for any apps you don‘t remember downloading.
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Strange pop-ups – Malware can cause frequent pop-up ads, notifications, or messages to appear.
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Unusual activity – Look for odd vibrations, sounds, screen activity, or other abnormal behavior.
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Hot iPhone – The extra processing malware forces can cause your phone to run warmer than usual.
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Huge data usage – Malware often phones home to malicious servers, eating through your monthly data allowance.
If you notice any combinations of these issues, it‘s worth investigating further. Don‘t ignore the signs – malware won‘t go away on its own. Time to learn how to kick it off your iPhone for good.
Step-by-Step Guide to Removing Malware from an iPhone
If you suspect your iPhone has been infected by malware, here are the steps to thoroughly clean it off:
1. Power Down and Restart Your iPhone
As simple as it sounds, restarting your iPhone is often the first step to stopping malicious processes in their tracks. The reboot clears out any malware code currently running in memory and gives you a clean slate.
To restart an iPhone 8 or later, press and hold the Side button and either Volume button until the "slide to power off" prompt appears. Drag the slider to turn off your phone completely.
Wait 30 seconds to ensure the system is fully shut down. Then hold the Side button again until you see the Apple logo, indicating the reboot is underway.
For an iPhone 7 or earlier, press and hold the Sleep/Wake button instead until you get the power off slider. The restart process is the same.
This quick reboot can deactivate some common iPhone malware strains right off the bat. But more persistent infections will likely need further action.
2. Delete Any Suspicious or Unknown Apps
Once your iPhone boots back up, it‘s time to look for sketchy apps that may be harboring malware.
Scan through all your apps and look for any you don‘t remember downloading or installing yourself. Malware often disguises itself as an innocuous-looking app to get you to install it.
Pay close attention to apps in categories like Entertainment, Utilities, or Productivity since malware coders often sneak their apps into those categories.
To remove a suspicious app from your iPhone:
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Touch and hold the app icon until all the icons start wiggling. This puts you in edit mode.
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Look for the X that appears in the corner of the app icon and tap it.
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A prompt will appear asking you to confirm deleting the app. Tap "Delete" to remove the nefarious app for good.
Repeat this for every shady app you discover. Getting them off your device helps contain the malware.
According to a 2022 research report from cybersecurity firm Zimperium, nearly 20% of iPhones have at least one malware-infected app installed. So there‘s a decent chance you‘ll find something that shouldn‘t be there.
3. Reset All Network Settings
This next step tackles how iPhone malware often changes network-related settings on your device to do its dirty work.
Resetting all network settings essentially reverts any harmful tweaks the malware made back to normal. It‘s an important part of the cleanup process.
To reset network settings:
- Open the Settings app
- Navigate to General > Reset
- Tap the Reset Network Settings option
- You‘ll be prompted for your passcode – enter it to proceed
- Finally, tap the Reset Network Settings button again to confirm the reset
This will delete any saved Wi-Fi networks, remove VPN configurations, and reset cellular settings – basically giving your iPhone‘s network connectivity a fresh start while keeping all your data intact.
As a cloud cybersecurity specialist, I recommend resetting network settings as a useful way to remove any persistent malware that may be clinging to your iPhone‘s network configurations.
4. Clear Out Browser History, Cookies, and Cache
Malware often finds its way onto iPhones through malicious links clicked in the browser. Therefore, it‘s smart to wipe your browser history, cookies, cache, and any other tracking data after removing infected apps.
Start by launching the browser app and navigating to its settings or history page:
Safari
- Tap the Settings icon (a gears icon) > Safari > Clear History and Website Data
Chrome
- Tap the three-dot menu > History > Clear Browsing Data
Make sure to set the timeframe to "All time" and check all the data types like cookies, history, and cache.
Clearing all this browser data eliminates any harmful sites you may have visited or malware-laced files stored locally on your iPhone. I‘d recommend doing this regularly just as a sound privacy practice too.
5. Update Your iOS Version
Apple is engaged in a constant arms race with iOS malware creators. They regularly push out software updates that patch vulnerabilities and improve defenses.
Updating your iPhone to the latest iOS version helps protect against both current and emerging malware threats targeting known flaws in the code.
To update iOS:
- Open Settings > General > Software Update
- Tap Download and Install if an update is available
- Enter your passcode if prompted
- Agree to Apple‘s Terms & Conditions
- Let the update process complete – your iPhone will automatically reboot
I advise checking for and installing iOS updates promptly to take advantage of all the security hardening Apple‘s engineers build into each release. Don‘t give malware a chance to take hold through an unpatched bug.
6. Reset All Settings to Factory Defaults
This final step is an advanced troubleshooting move to essentially rewind any system-level changes the malware made to your device.
Resetting all settings will restore them to factory defaults without affecting your personal data or media files. It removes any lingering malign configurations the malware enforced.
To reset all settings:
- Go to Settings > General > Reset
- Tap the Reset All Settings option
- You‘ll be asked for your passcode again – enter it
- Then tap Reset All Settings once more to confirm
Give it a few minutes to work, and your iPhone will be restored to its original settings, minus any malware modifications.
As a bonus tip, you can reenable Find My iPhone after doing this reset since it gets turned off automatically. This is an important security feature to have active in case your device is ever lost or stolen.
When to Use the Nuclear Option: Restore Your iPhone
Reseting settings, wiping browser data, deleting apps, and restarting your device should remove most iPhone malware strains. But some advanced persistent threats may still slip through the cracks.
In those worst-case scenarios, the last resort is to completely erase and restore your iPhone from a clean backup. This nukes any malware on your device beyond recovery.
Caution: Doing this will wipe your iPhone back to factory settings and delete all your data and content. Make absolutely sure you have a current iCloud or iTunes backup before proceeding!
To fully restore your iPhone:
- Open Settings > General > Reset
- Choose Erase All Content and Settings
- Enter your passcode when asked
- Confirm again that you want to erase the iPhone
Once finished, your device will boot up like new. Follow the setup prompts and restore from your clean, pre-infection backup via iCloud or iTunes on a computer.
This scorched earth tactics should eliminate even the most deeply embedded malware. Just know it‘s a time-consuming process and should only be used as a last resort if all else fails. But it‘s an option to keep in your back pocket.
How to Keep Malware Off Your iPhone in the First Place
Removing malware is one battle, but keeping it from infecting your iPhone in the first place is the ultimate goal.
As a cybersecurity professional, I always emphasize proactive precautions over reactive cures. Here are my top tips to keep your iPhone malware-free:
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Only download apps from the official App Store – It may be tempting to find apps elsewhere, but third-party stores are rife with malware. Getting apps directly from Apple‘s store is much safer.
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Think before clicking links – Whether in an email, text message, or website, don‘t tap on links unless you‘re 100% sure they‘re safe. Malware loves to hide in links.
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Stick to trustworthy, well-known websites – Malicious sites are good at infecting visiting iPhones. Surf carefully and avoid obscure sites you aren‘t familiar with.
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Use a VPN when on public WiFi – VPNs encrypt all traffic coming out of your iPhone. This protects you from getting infected on open hotspots where it‘s easier to snoop on your browsing.
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Never jailbreak your iPhone – Jailbreaking bypasses Apple‘s builtin malware defenses, opening your device up to much higher risk. Avoid it.
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Keep iOS updated – Make a habit of installing Apple‘s latest iOS updates as soon as they are released to get all the latest security enhancements.
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Consider using antivirus software – Apps like Norton 360 bring advanced malware detection to your iPhone to alert you of any infections.
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Practice general mobile security – Strong passwords, two-factor authentication, limiting app permissions, and not storing sensitive info on your phone all make life harder for malware.
Developing these smart security habits will go a very long way in protecting your iPhone from the growing threat of malware. But should the worst happen, at least now you‘re equipped to thoroughly remove malware and restore your device to normal. Stay vigilant out there!